Lissett Wsq

Broadband

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Too much charge after the connection . September I got connected and from February the charge went up
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Loss:
$38

Preferred solution: Opt out

IAN H Uan

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Verified Reviewer

Messing me about badly

Trying to upgrade to fiber have had 2 days off for work now cost me more money than I'm going to save already fed up with this no coordination with open reach at all no organization at all and don't seem to care
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Loss:
$1400
Pros:
  • Used to work ok
Cons:
  • Messing me about with no organisation or lies

Preferred solution: Price reduction

User's recommendation: don't for main phone and broadband they don't care

Amberlynn Umt

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Verified Reviewer
| map-marker High Wycombe, Buckinghamshire

My landline not working

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Land line did not work. Three lengthy sessions with chat line from website resulted in two service fault numbers. A message to mobile then threatened to cancel fault reported. Eventually I spoke in person to a person in Egypt who was patient enough to listen to my rant and took time and trouble to report fault to BT in the UK. And apparently fault will be dealt with on 1 to 3 days.
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User's recommendation: Be prepared to be patient if something goes wrong.

Anonymous
map-marker Gloucester, Gloucestershire

No service

Totally unhelpful can't anwser questions. Reading questions from script .For a big organisation response is pathetic.dont sign up
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Rolande Kjc
map-marker London, England

Rubbish service when so think z I’ve been scammed. Joke service have you heard of the telephone-you should try it. Get some for your staff

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Lack of contact options phone me and Ill tell you phone me and Ill tell you phone me and Ill tell you phone me and Ill tell you enough?
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User's recommendation: Answer the phone! Rubbish rubbish garbage rubbish trash rubbish garbage rubbish garbage useless rubbish waste rubbish waste garbage trash garbage rubbish waste rubbish garbage trash garbage waste garbage rubbish trash

Kenneth W Rzr

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Verified Reviewer

My wife recently bought a google pixel 8 from...

My wife recently bought a google pixel 8 from vodaphone in Kidderminster with a free gift of ear buds or a watch , then she was told she had to claim the so called free gift , my wife and i are not too brilliant on the internet so not a great way to start her time with this new phone I'd appreciate a respond to this enquiry;
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Resolved
Lekeisha Ghn

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Verified Reviewer
| map-marker London, England

Resolved: Loss of services

Don't get all the services now that I got with my last supplier I was told nothing would channot true
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Anonymous
map-marker Milton Keynes, England

Poor billing admin

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Despite two 1 hr telephone calls, my double billing issues are unsolved. Offered screenshots, had all the account numbers etc on hand.Beyond uselesAvis...!
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User's recommendation: Avoid

Angelika K Yme

Awful liars!!!

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Been told my broadband will be activated on 14th of November, they sent me details that it will be 22nd!!! I am basically left without broadband while I have to work on my laptop!!! Awful service! Definitely looking for someone else!!! Not recommended!!!
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Preferred solution: Faster activation as I’ve been told!!!

User's recommendation: Not recommended

Mustafa H Byk
map-marker Swindon, Swindon

My contact is expire

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I have a contract with you that expired a few days ago. I want to stop it,because Im already Vodafone Customer with you
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User's recommendation: My contact

Botu V

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Upgrade

Vodafone UK - Upgrade
why am I not eligible for the 15 pro MAX phone as I have been a loyal customer for so long and I still pay on time are you serious
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Preferred solution: why am I not eligible for the 15 pro MAX phone as I have been a loyal customer for so long and I still pay on time are you serious

Anonymous
map-marker Hackney, Hackney

To take my granddaughter off my account

I am not a vodaphone customer but was trying to help a family member to take some one off the account so every time I called I was asked to give my account number or my vodaphone phone number as I am not a customer I dont have . You should give an option as well for someone that is not a customer. This is disgraceful service
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User's recommendation: No I won’t be recommending this company

Bryana Fhu

To enquire about being a Vodafone customer

Was not able to speak to someone at Vodafone in Customer Services. Disappointed that nobody from Vodafone wanted my business.
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Preferred solution: Given up trying to make contact

User's recommendation: A bit of a waste of time.

Krystan Jqn

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Verified Reviewer

To speak to someone about my account

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Need to discuss my account with someone As I can't connect whenever I try to make a call so I need someone from vodafone customer service to talk me through
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Preferred solution: Speak to someone

Anonymous
map-marker Streatham, Lambeth

To take my granddaughter off my account

You cant get through to your local Store its a discussing service no phone number available either wont be recommending this company again
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User's recommendation: Never