Vodafone UK
Reviews and Complaints

Very poor with Phone numbers on Vodafone Customer service ie numbers given not in use to contact customer service no help to resolve my Problems with the Internet Very unhappy with customer care Im considering leaving this company after todays fiasco

Tried calling and directed to this site

I am trying to reach someone with regards to a refund owed and I am supposed to write an hundred letters

Answer the phone !!! Trying to speak to an actual person , but finding it impossible to get through to anyone

Network error rubbish Customer service number terrible experience no response no help at all no call back no support nothing to help a disabled customer

Renewed a contract last week & was offered An Apple Watch series 9 cellular & I accepted & I still not received it yet.

Too much charge after the connection . September I got connected and from February the charge went up

Trying to upgrade to fiber have had 2 days off for work now cost me more money than I'm going to save already fed up with this no coordination with open reach at all no organization at all and don't seem to care

Land line did not work. Three lengthy sessions with chat line from website resulted in two service fault numbers.

A message to mobile then threatened to cancel fault reported.

Eventually I spoke in person to a person in Egypt who was patient enough to listen to my rant and took time and trouble to report fault to BT in the UK. And apparently fault will be dealt with on 1 to 3 days.

Totally unhelpful can't anwser questions. Reading questions from script .For a big organisation response is pathetic.dont sign up

Lack of contact options phone me and Ill tell you phone me and Ill tell you phone me and Ill tell you phone me and Ill tell you enough?

My wife recently bought a google pixel 8 from vodaphone in Kidderminster with a free gift of ear buds or a watch , then she was told she had to claim the so called free gift , my wife and i are not too brilliant on the internet so not a great way to start her time with this new phone I'd appreciate a respond to this enquiry;

Don't get all the services now that I got with my last supplier I was told nothing would channot true

Despite two 1 hr telephone calls, my double billing issues are unsolved. Offered screenshots, had all the account numbers etc on hand.Beyond uselesAvis...!

Been told my broadband will be activated on 14th of November, they sent me details that it will be 22nd!!! I am basically left without broadband while I have to work on my laptop!!! Awful service!

Definitely looking for someone else!!!

Not recommended!!!

I have a contract with you that expired a few days ago. I want to stop it,because Im already Vodafone Customer with you