Contact Vodafone UK Customer Service
Vodafone UK Phone Numbers and Emails
Customer Service:
-
+44 333 304 0191
-
+44 783 619 1191
Business Customer Service:
-
+44 808 060 08021-9 Employees
Vodafone UK Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Vodafone UK Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Vodafone UK is 443333040191. 85% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Vodafone UK may ask you for the following information to identify you as a customer: phone number, first and last name or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Vodafone UK Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Vodafone UK is 443333040191. 85% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Vodafone UK may ask you for the following information to identify you as a customer: phone number, first and last name or address or zip code.
People call Vodafone UK mainly because of product/ service, request for information, payments and charges.
Most customers feel very satisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Vodafone UK Website:
Vodafone UK Help Center:
Corporate Office Address:
How Good is Vodafone UK's Customer Service?
Summary of Vodafone UK Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Vodafone UK?
Product/ Service Question:
- “I purchased a monthly SIM contract on Thursday or Friday last week and I still don't have it yet”
- “Can not connect to my account”
- “My wife's phone stopped working since afternoon after she received call asking of her monthly subscription on Vodafone”
Payments and Charges Question:
- “Payment”
- “Bill”
- “Charges for call text abroadcouk”
Request for Information Question:
- “Want a contact”
- “Help switch from talktalk to Vodafone broadband”
- “I want to know how much i have to oay on the name of moise daniel bambo”
Account Question:
- “Password”
- “Logged out of my account”
- “Whatsapp account hacked”
Activation/ Cancellation Question:
- “Cancel a call divert”
- “Would like to cancel a phone im getting”
- “To cancel my tablet”
Return/ Replace Question:
- “Want to change my supplier”
- “To change my data plan”
- “Change chariff”
Shipping and Delivery Question:
- “I have not received my laptop yet as promised when I purchased my phone. I also want to let Vodafone know that I’m travelling and should be back on 25/01/2025 so please don’t send the laptop because I will not be in the house”
- “Not received texts”
- “Package label needed”
Staff Question:
- “About the service”
- “Spend manager limit off”
- “I need Vodafone broadband services”
Cards Question:
- “Regards to Blue light Card”
- “Lost phone and SIM card need help please asap”
- “Expired my SIM card”
Website/ Application Question:
- “Loose vodafone wiring - poor installation.”
- “To get Vodafone broadband installed in my home”
- “Fiber broadband installation”
Refund Question:
- “Refund”
- “I'm due a refund”
Other Question:
- “Broadband”
- “Sim contract”
- “Going abroad...making calls etc when away”
Compare Vodafone UK Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.