Contact Vodafone UK Customer Service
Vodafone UK Phone Numbers and Emails
Customer Service:
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+44 333 304 0191
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+44 783 619 1191
Business Customer Service:
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+44 808 060 08021-9 Employees
Vodafone UK Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Vodafone UK Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Vodafone UK is 443333040191. 86% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Vodafone UK may ask you for the following information to identify you as a customer: phone number, first and last name or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Vodafone UK Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Vodafone UK is 443333040191. 86% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Vodafone UK may ask you for the following information to identify you as a customer: phone number, first and last name or address or zip code.
People call Vodafone UK mainly because of product/ service, request for information, payments and charges.
Most customers feel very satisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Vodafone UK Website:
Vodafone UK Help Center:
Corporate Office Address:
How Good is Vodafone UK's Customer Service?
Summary of Vodafone UK Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Vodafone UK?
Payments and Charges Question:
- “Arrange payment”
- “Bill wrong”
- “I want to recharge my sim”
Product/ Service Question:
- “Ant connect to network”
- “Not working”
- “My simswap new SIM not working”
Request for Information Question:
- “Help with emails”
- “Decuss about my bill”
- “To speak about my broadband”
Account Question:
- “Whatsapp account hacked”
- “Unpaid account”
- “I cant gain access to my account and i dont know my landline number”
Activation/ Cancellation Question:
- “Activation”
- “Cancellation of broadband service”
- “Activate sim”
Shipping and Delivery Question:
- “Package label needed”
- “I got your apple tv package thinking that it was a t.v set like on the advertisement. I'm paying £40 a month and cant use it because i cant remember any of my old apple information. I've tried to create a new account but it won't have it.”
- “Broadband had gone down, but couldn’t get the robot to understand what was wrong! So needed to talk someone.”
Staff Question:
- “Spend manager limit off”
- “I need Vodafone broadband services”
- “Customer service”
Cards Question:
- “Lost phone and SIM card need help please asap”
- “Expired my SIM card”
- “Sim card not working”
Return/ Replace Question:
- “Change my number”
- “I want to change my bank account p”
- “I want to change my broadband plan”
Refund Question:
- “Refund”
- “I'm due a refund”
Other Question:
- “Need a ew number”
- “To know when my plan will end”
- “Plan”
Compare Vodafone UK Customer Service To
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